All instructions and appointments of Spencer Architecture will be carried out in accordance with our usual Terms and Conditions of practise.

These are available to view by clicking on the following links:

Architecture Terms and Conditions

Building Surveying Terms and Conditions

Complaints

Spencer Architecture aims to carry out all instructions to the highest professional standards and in accordance with the relevant requirements of our respective professional bodies.

In the event that any client is unhappy with the service recieved, any complaint will be addressed in accordance with our following Complaints Handling Procedure (CHP):

SAL Complaints Handling Procedure